Volkswagen Group Brands

All Volkswagen Group repairs at Motofix Prestige receive a Lifetime Repair Guarantee, giving our customers the peace of mind their Volkswagen Group vehicle has been repaired to meticulous standards and that we intend to maintain these standards throughout the vehicle’s lifetime.

 

AudiCUPRASEATSkodaVWVW Commercial Vehicles

  • erWin – Provides official manufacturer repair methods
  • ODIS – Enables resets and fault diagnosis
  • Volkswagen Group National Learning Centre – Manufacturer-dedicated training
  • Audit: Manufacturer customer surveys and compliance audits to ensure standards are met

We’ve invested in Volkswagen Group specified tooling and alignment systems to carry out full structural repairs on steel and aluminium body structures – such tooling is only issued to Volkswagen Group approved aluminium specialist repair centres.

All technicians undergo comprehensive training, and we continually invest in state-of-the-art equipment to meet vehicle manufacturer standards.

Customer Satisfaction
We value customer experiences, so you may receive a short email survey invitation from your vehicle manufacturer (CXM team) a few days after your vehicle has been returned to you, and we would be most grateful if you would complete this for us.

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How do I use this form?
To provide you with an accurate response to your enquiry, we need you to photograph your vehicle from specific angles and areas, along with your contact and vehicle details. We aim to respond to your enquiry within three working days.
Please attach images of:
  1. Full rear view
  2. Dashboard with engine running
  3. Full damage view from about 3 metres
  4. Closer additional damage view
Image example

    Personal details
    Vehicle details
    Upload photos

    Please upload some images of the damage to your vehicle (maximum of 4 images).

    Details of your enquiry